What are the Solight lanterns made of?
The lanterns are U.S. patented products comprised of four main components:
- A solar panel that captures photons from sunlight
- A rechargeable internal lithium ion battery that stores power
- LED bulbs that produce the light
- PET and/or EVA material that is specially architected to inflate into a cube.
Please note that our materials are recyclable and not made of lower cost toxic PVC like other inflatable solar lamps in the market.
How long can the lantern stay illuminated?
Depending on the product model and the light intensity mode setting, some models can last as long as 18 hours on a full charge.
How long does it take to fully charge a lantern?
A lantern will generally take an average of 8 hours in direct bright sunlight to achieve full charge. Charging under cloudy skies or indoors will take longer.
Do the lanterns need additional parts?
No, everything is included in each lamp. No separate batteries or chargers are needed.
Can I leave my lanterns outdoors?
Yes, your solar lamps can withstand the elements of wind and rain, but should be kept at 0 - 32°C to extend battery and other component life. Your solar lamps are designed to float.
Can I charge my lanterns indoors?
Yes, they will charge near a window or an artificial light source but at a much slower rate. Ultra violet solar lamps will charge efficiently but they tend to get too hot (above 32°C).
How long will my lanterns hold charge if unused?
If stored under optimal conditions, the lanterns will retain about 50% of charge after 2 years.
Useful tips for extending the lithium polymer battery life can be found at here.
Is there a risk of electric shock or burns from my solar lamp?
No, there is no risk of electric shock or burns with our lanterns.
How much light do the lanterns produce?
The lanterns produces enough light for readings and doing small tasks.
What is the life span of the lantern’s LED lights?
The industry standard for LED light bulbs is at least 25,000 hours. The LEDs will outlast the life of the battery.
Will you give the lanterns for free to those in need?
Every country and community has different needs and demands. We have worked with non profit groups that have provided the lanterns free of charge and also with organizations that subsidize the cost of the lanterns to allow the local economy to sell them at an affordable price, which in turn will allow them to make a living and add to the overall local economy at large. The end result is still the same: to provide clean, sustainable lighting to those in need.
What are the payment methods available on the online store?
We accept payments via MasterCard, Visa and PayPal. You'll be guided to Paypal upon checkout for payment.
Can I change or cancel my order?
We do not allow amendments to be made once your ordered. This will also allow us to pack your orders efficiently and to minimize errors. For more information, please contact us.
What is your return policy?
If you purchase from our website, we offer full refund (less the shipping fee) for unopened products bought within 30 days. For purchases from a store, please refer to the store’s specific return policy. Any other reasons, please email us on our contact page.
How does your warranty work?
If your lanterns fail within one year, contact us for a resolution. But do try charging it in bright light for at least ten hours first.
Do you give a discount for bulk purchases?
Please contact us for bulk pricing using the information on our contact page.
How do I become a reseller?
Contact us on our contact page.
Please feel free to contact us at firstname.lastname@example.org if you have any questions we haven’t already answered.